When comparing Shipright vs UseResponse, the Slant community recommends UseResponse for most people. In the question“What are the best user feedback management tools?” UseResponse is ranked 4th while Shipright is ranked 7th. The most important reason people chose UseResponse is:
Currently supports 10 languages, translation tool available.
Ranked in these QuestionsQuestion Ranking
Pros
Pro Centralizes quite a lot of feedback data with ease
Pro A go-to place for team members on your product team
It increases transparency and makes it easy for team members to either look through all of the feedback themselves or find important insights easily.
Pro Easy & fast discovery of insights
It's really easy to find and store recurring/similar feature requests, user needs, issues, and other findings.
Pro Multi-language support
Currently supports 10 languages, translation tool available.
Pro Self-hosted option available
It includes unlimited number of users, agents, topics, support of SSL encryption, polls, announcements, and 1 year of support & upgrade. There are also commercial add-ons that can be purchased separately.
Pro Full UI Customization
Easy to configure the interface and the flows