Here’s the Deal
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When comparing ProProfs Knowledge Base vs UseResponse, the Slant community recommends ProProfs Knowledge Base for most people. In the question“What are the best hosted internal knowledge base tools for organisations?” ProProfs Knowledge Base is ranked 7th while UseResponse is ranked 9th.
Specs
PlatformsWeb
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Pros
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Pro Multi-language support
Currently supports 10 languages, translation tool available.
Pro Self-hosted option available
It includes unlimited number of users, agents, topics, support of SSL encryption, polls, announcements, and 1 year of support & upgrade. There are also commercial add-ons that can be purchased separately.
Pro Full UI Customization
Easy to configure the interface and the flows
Cons
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