When comparing Viima vs Get Satisfaction, the Slant community recommends Get Satisfaction for most people. In the question“What are the best user support & feedback services?” Get Satisfaction is ranked 11th while Viima is ranked 18th. The most important reason people chose Get Satisfaction is:
Get Satisfaction offers you the ability to [gamify](https://getsatisfaction.com/corp/gamification/) your community and reward actions such as answering a question or writing a review.
Ranked in these QuestionsQuestion Ranking
Pros
Pro Engaging UI
The UI is fun and engaging, using bubbles to display suggestions and with a layout that makes viewing activity/comments easy.
Pro Gamification feature
Get Satisfaction offers you the ability to gamify your community and reward actions such as answering a question or writing a review.
Pro Facebook Pages integration
You can use a Facebook application that will integrate Support & Feedback options in your Facebook brand page for your users.
Cons
Con Limited support features
Viima does not offer many ticketing and customer support features.
Instead, it only supplies a way for users to add suggestions and other users to provide their feedback on them. This may be too limiting for companies looking for a full user support service.
Con Limited customization
There is very little ability to customize the layout beyond adding basic branding (like logos).