When comparing Luumy vs Get Satisfaction, the Slant community recommends Get Satisfaction for most people. In the question“What are the best user support & feedback services?” Get Satisfaction is ranked 11th while Luumy is ranked 13th. The most important reason people chose Get Satisfaction is:
Get Satisfaction offers you the ability to [gamify](https://getsatisfaction.com/corp/gamification/) your community and reward actions such as answering a question or writing a review.
Ranked in these QuestionsQuestion Ranking
Pros
Pro Easy to install, great support!
Pro Gamification feature
Get Satisfaction offers you the ability to gamify your community and reward actions such as answering a question or writing a review.
Pro Facebook Pages integration
You can use a Facebook application that will integrate Support & Feedback options in your Facebook brand page for your users.
Cons
Con Only 1 type of emoji, but support did said they were working on this
Con Limited customization
There is very little ability to customize the layout beyond adding basic branding (like logos).