When comparing Get Satisfaction vs IdeaScale, the Slant community recommends Get Satisfaction for most people. In the question“What are the best user support & feedback services?” Get Satisfaction is ranked 11th while IdeaScale is ranked 15th. The most important reason people chose Get Satisfaction is:
Get Satisfaction offers you the ability to [gamify](https://getsatisfaction.com/corp/gamification/) your community and reward actions such as answering a question or writing a review.
Ranked in these QuestionsQuestion Ranking
Pros
Pro Gamification feature
Get Satisfaction offers you the ability to gamify your community and reward actions such as answering a question or writing a review.
Pro Facebook Pages integration
You can use a Facebook application that will integrate Support & Feedback options in your Facebook brand page for your users.
Pro Great customer service
The team at IdeaScale are extremely helpful, friendly and fast to respond to any questions.
Cons
Con Limited customization
There is very little ability to customize the layout beyond adding basic branding (like logos).
Con Limited ability to customize
There is currently some limitations when it comes to customizing the UI.