When comparing Get Satisfaction vs Viima, the Slant community recommends Get Satisfaction for most people. In the question“What are the best user support & feedback services?” Get Satisfaction is ranked 11th while Viima is ranked 18th. The most important reason people chose Get Satisfaction is:
Get Satisfaction offers you the ability to [gamify](https://getsatisfaction.com/corp/gamification/) your community and reward actions such as answering a question or writing a review.
Ranked in these QuestionsQuestion Ranking
Pros
Pro Gamification feature
Get Satisfaction offers you the ability to gamify your community and reward actions such as answering a question or writing a review.
Pro Facebook Pages integration
You can use a Facebook application that will integrate Support & Feedback options in your Facebook brand page for your users.
Pro Engaging UI
The UI is fun and engaging, using bubbles to display suggestions and with a layout that makes viewing activity/comments easy.
Cons
Con Limited customization
There is very little ability to customize the layout beyond adding basic branding (like logos).
Con Limited support features
Viima does not offer many ticketing and customer support features.
Instead, it only supplies a way for users to add suggestions and other users to provide their feedback on them. This may be too limiting for companies looking for a full user support service.