Help Scout vs Disqus

The Help Scout team responds to any questions, concerns and suggestions quite quickly.

Help Scout is constantly being improved with features being updated and new features added on a regular basis.
The developers do a great job of acting on user suggestions.

Can be easily included into any website using the iframe form.

Seamless design that doesn't require users to leave the page to access features such as profiles.

There's a large pre-existing user community. Many people already know how to use this comment system.

Disqus can be used with a static site so it's possible to keep the benefits of a static blog and still have dynamic comments.

The Disqus design is minimalist and is broken down into three tabs - discussion, community and My Disqus.

The discussion interface provides the usual elements, but with unique features like visual indicators of live actions, such as new replies and even when another user is typing. It's possible to sort discussion by new, old and best.

The community tab is designed to help connect commenters together to form a network that keeps them coming back. It is also a great source of traffic from external sites.

My Disqus helps users quickly keep track of activities in their network as well as manage notifications.

Community features such as Top Commenters, Top Discussions and the ability to form networks around your own commenters