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Get Satisfaction vs UseResponse

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When comparing Get Satisfaction vs UseResponse, the Slant community recommends UseResponse for most people. In the question“What are the best user support & feedback services?” UseResponse is ranked 4th while Get Satisfaction is ranked 11th. The most important reason people chose UseResponse is:

Currently supports 10 languages, translation tool available.

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Common Questions

What are the best user support & feedback services?

Pros

Pro
Gamification feature

Get Satisfaction offers you the ability to gamify your community and reward actions such as answering a question or writing a review.

Pro
Facebook Pages integration

You can use a Facebook application that will integrate Support & Feedback options in your Facebook brand page for your users.

Pro
Multi-language support

Currently supports 10 languages, translation tool available.

Pro
Self-hosted option available

It includes unlimited number of users, agents, topics, support of SSL encryption, polls, announcements, and 1 year of support & upgrade. There are also commercial add-ons that can be purchased separately.